Our Services
We provide skilled onsite assistance for tasks that require practical workmanship rather than specialist product knowledge.
What We Do
Whether it's assembling office furniture, inspecting freight damage, fitting replacement parts, or carrying out scheduled maintenance, we provide the local hands-on support that helps your business operate effectively.
Local Service Agent Support
For businesses with products installed throughout the Wellington region, we can act as your local service agent. This allows you to offer customers ongoing service and maintenance support without employing local technicians.
- Scheduled maintenance visits
- Routine inspections
- Minor repairs and adjustments
- Warranty service work
- Replacement part installation
- Service reporting and documentation
What We Don't Do
To keep our service efficient and cost-effective, we are not a customer support centre. Your customer remains your customer. We simply provide the onsite capability required to complete the work.
- Product technical support beyond agreed service procedures
- Sales enquiries
- Product training
- Customer account management
- Ongoing customer relationship management
